Research from marketing technology and digital platforms, Avanade and Sitecore reveal that for every $1 spent on developing a customer experience (CX) strategy, organisations achieve a $3 return. While numbers are our business, we believe that our focus on customer experience is a key point of difference that is driving growth and customer satisfaction. Xero […]
The Top Blokes Foundation is dedicated to improving the mental health and wellbeing of young men in NSW. Two years ago, the foundation engaged the services of the Hopscotch Accounting team and since that time they have achieved measurable efficiencies that continue to support the organisation’s growth and development. INTRODUCTION Melissa Abu-Gazaleh founded the organisation […]
Discussion about outsourced services is usually focused on offshoring work to international jurisdictions. Our white paper highlights that the outsourcing of professional services within Australia is a growing trend that is supporting the success of many organisations. Developments in cloud technology are also promoting positive outcomes when outsourced professional services are coupled with access to […]
The newly released NFP Governance Survey 2019, ‘ICDA Spotlight Report: NFP Impact & Data’, from the Institute of Community Directors Australia (ICDA), found that up to one in four of the not-for-profit organisations surveyed does not collect any sort of data. The report findings also revealed that one in ten survey respondents do not measure […]
We often get asked about the cloud accounting platform, so we have put together an infographic so you can see how it will benefit you and your business.
Australia’s charities face increased scrutiny, with 90 ACNC investigations during 2018 leading to 16 charities losing their registration, highlighting the need for robust and trackable accounting systems and processes. Prioritising “fraud and financial mismanagement” as one of the four forms of conduct detrimental to trust and confidence in the charity sector, the ACNC’s latest report […]