Case study: Stryder Community Transport
Stryder Community Transport: stronger systems, steadier reporting, and better support for growth
As Stryder Community Transport grew, it needed more finance capability than a part-time bookkeeping setup could provide. Hopscotch helped put stronger systems, more reliable reporting, and outsourced finance support in place, giving the organisation a steadier foundation for growth.
Organisation
Sector
The challenge
The organisation needed broader accounting support, better systems, and stronger reporting without building a larger internal finance team.
What Hopscotch helped with
Outsourced accounting support, systems upgrade, payroll setup, monthly and board reporting, budgeting, acquittals, and audit liaison.
What changed
Outsourced accounting support, systems upgrade, payroll setup, monthly and board reporting, budgeting, acquittals, and audit liaison.
The challenge
The organisation had outgrown a lighter finance setup
Stryder Community Transport had been operating for more than 30 years, supporting people who need help due to age, frailty, disability, or location. As the organisation evolved, it became clear that a part-time bookkeeping arrangement was no longer enough.
The team needed more finance capability, better systems, and more structured reporting. They considered whether to hire internally or engage outsourced accounting support, and wanted a solution that would give them access to stronger expertise without unnecessary overhead.
What Hopscotch helped with
A more capable outsourced finance setup
Systems upgrade
Hopscotch supported the move from MYOB to Xero, helping modernise the accounting platform and improve how systems interacted across finance and parts of HR.
Payroll improvements
New payroll processes were set up to make internal handling easier, while Hopscotch continued to manage the underlying payroll support and issue resolution.
Connected systems
Hopscotch helped identify and implement tools that suited the organisation’s needs, including TANDA for payroll and ApprovalMax for approvals workflows.e, defensible, and easier to act on.
Outsourced accounts support
Rather than building a bigger in-house finance team, Stryder gained access to outsourced accounting support across recurring finance operations and reporting.
Management and board reporting
Hopscotch prepared monthly financial reports for the CEO and bi-monthly reports for the board, helping strengthen visibility and oversight.
Management and board reporting
Hopscotch prepared monthly financial reports for the CEO and bi-monthly reports for the board, helping strengthen visibility and oversight.
We can now do acquittal reports with more confidence
What changed
Better reporting, stronger confidence, and a clearer platform for growth
Reporting became stronger and more regular
Leadership and board reporting became more consistent, giving the organisation clearer visibility over performance and priorities.
Acquittals became easier to manage
With stronger systems and expert support in place, the organisation was able to complete acquittals with more confidence.
Internal time was freed up
The General Manager was able to spend less time on bookkeeping and finance admin, with Hopscotch taking on more of the recurring work.
The organisation gained a better foundation for growth
More efficient systems and stronger finance support helped Stryder move forward with greater confidence as it planned for the future.
It has helped us to grow… Streamlining a lot of processes helps us achieve our goal of growing our business and becoming competitive into the future.
Related services
Support connected to this work
Next step
Need more finance support without building a bigger internal team?
If your organisation has outgrown a lighter bookkeeping setup and needs stronger reporting, steadier systems, or broader finance support, we can help you map the next practical step.